Our services

Black, Asian and Minority Ethnic (BAME) Services

Why a specialist BAME service?

At Trafford Rape Crisis, we recognise that even though women will have a lot of shared experiences, our different backgrounds, experiences, race and cultural upbringing can sometimes make what we have been through seem alien to another person who has not been exposed to that way of life.

All women’s experiences are different, but BAME women in particular often face additional barriers such as cultural or religious issues, socio-economic differences, language barriers and community pressure.

To address this need, TRC has a dedicated group of volunteers who staff our BAME helpline. We understand that sometimes it is easier not to have to explain these different aspects of your life, and are dedicated to providing the right kind of support for the women who call us.

BAME services

Helpline - 0800 434 6484

Our confidential BAME helpline is open Thurs, 6-9pm, Fri 10am - 1pm and Sun, 3-6pm.

Email - dorothy.bme@hotmail.co.uk

Email us at any time of the day or night and as often as helps you.


One-to-one counselling available with specially trauma-trained therapists

Language support

Currently, we have helpline volunteers who can support you in the following languages:

  • Hindi
  • Urdu
  • Punjabi
  • Italian
  • French

Please note that due to our helpline staffing rota, the language you require may not always be available when you call. If you are looking for a specific language speaker, you can contact us at volunteer.coordinator@traffordrapecrisis.com, and we can let you know when someone will next be available.

How else can we help?

We are continually evaluating our service and how best to support women. If there are other ways you believe Trafford Rape Crisis may be able to provide support or benefit women in the community, we’d love to hear your suggestions or feedback. If you know of any community-based groups, events or alternate forms of support you’d like us to consider, please send your suggestions along to traffordrapecrisis@googlemail.com.