Our services

We provide a free, confidential and non-judgemental specialist support service run by women for women and girls who have experienced any form of rape, sexual abuse or sexual violence no matter where or when it happened. We provide emotional and practical support and information by helpline, email and counselling.

We believe you. We will listen to you and support you. You are not alone.


Helpline number: 0161 647 7559

Alternative number: 0800 783 4608

Opening times:
Tuesday evening: 6pm to 9pm
Thursday evening: 6pm to 9pm
Sunday afternoon: 3pm to 6pm

If you would prefer to speak to a BME woman:

Helpline number: 0800 434 6484

Opening times:
Friday morning: 10am to 1pm

Live Chat

The Live Chat is open:
  • Tuesdays 6pm to 9pm
  • Fridays 11am to 2pm 

For more information , click here.

If you have opened the Live Chat page before the open hours and are waiting for the service to open, then you will need to refresh your page at the time the service opens (11:30am) in order to see the service is running.

Email Support

How do I email you? If you would like to receive emotional support from us by email, you can contact us at dorothytrc@hotmail.co.uk 

We aim to respond within five days and our average response time is currently three days.


We provide free one to one counselling with specially trauma-trained therapists, for women who have experienced sexual violence or abuse at any stage of their lives.

Counselling may not be beneficial for everyone. To assist you to make that decision, we arrange an assessment session to see whether we can support you, and for you to see if TRC can meet your needs.

If you are living, in Greater Manchester you can securely fill in this online self-referral form, or download the form and email it to counselling@traffordrapecrisis.com. We will get back to you within 14 working days.

Please make sure in your form or email, you tell us how you’d prefer to be contacted. Please also include a contact number, when you are available to take the call and if it’s safe to leave you a voice mail.

For further specialist support

We welcome feedback on all aspects of the services we provide.  Please email us at traffordrapecrisis@googlemail.com or write to us at our PO Box address at:

Trafford Rape Crisis
Unit 314 Peel House
30 The Downs
Altrincham WA14 2PX

We take complaints very seriously and have a formal complaints procedure.  For more information, please contact us via email in the first instance