Our services

We provide a free, confidential and non-judgemental specialist support service run by women for women and girls who have experienced any form of rape, sexual abuse or sexual violence no matter where or when it happened. We provide emotional and practical support and information by helpline and email and we have a specialist helpline and email support service for Black and Minority Ethnic (BME) women run by BME women.

We believe you. We will listen to you and support you. You are not alone.


Helpline number: 0800 783 4608
Opening times:
Tuesday evening: 6pm to 9pm
Thursday evening: 6pm to 9pm
Sunday afternoon: 3pm to 6pm

If you would prefer to speak to a BME woman:
Helpline number: 0800 434 6484
Opening times:
Thursday evening: 6pm to 9pm
Friday morning: 10am to 1pm
Sunday afternoon: 3pm to 6pm 

Email Support

You can send us an email at any time of the day or night and as often as helps you. We reply as soon as we can, usually within two to three days.

Email: dorothytrc@hotmail.co.uk 

If you’d prefer to email a BME woman: dorothy.bme@hotmail.co.uk


We provide free one to one counselling with specially trauma-trained therapists, for women and girls who have experienced sexual violence or abuse at any stage of their lives.

Counselling may not be beneficial for everyone. To assist you to make that decision, we arrange an assessment session to see whether we can support you, and for you to see if TRC can meet your needs.

If you are living, working or registered with a GP in Trafford you can email us on counselling@traffordrapecrisis.com and we will get back to you within 14 working days.

Please make sure in your email, you tell us how you’d prefer to be contacted. Please also include a contact number, when you are available to take the call and if it’s safe to leave you a voice mail. Alternatively, you can securely fill in this online self-referral form, or download the form and email it to counselling@traffordrapecrisis.com.

Feedback on our services

We welcome feedback on all aspects of the services we provide.  Please email us at traffordrapecrisis@googlemail.com or write to us at our postal address at:

Trafford Rape Crisis
Unit 314 Peel House
30 The Downs
Altrincham WA14 2PX

We take complaints very seriously and have a formal complaints procedure.  For more information, please contact us via email in the first instance.