Stay safe on our site

Privacy and Anonymity

Your privacy is important to us. We’ve designed this website to keep your privacy as safe as possible, but you may want to consider taking additional steps to protect yourself online. Find our policies and information below. 

Hide your tracks

If you are concerned about someone knowing that you have been looking at our site, there are a few precautions and steps you can take to protect yourself. 

While you are using this site

If you are concerned that someone else may come into the room while you are visiting this site, and you do not want them to see what you are looking at, the quickest way to hide the site is usually just to close the window.

It might be a good idea to remind yourself now of the keyboard command used to do this on your computer:

Windows: ‘ALT’ key and ‘F4’
Apple Macintosh: ‘Apple’ key and ‘W’

You could also open another browser window and leave it open at another website, placing it behind the window you are currently using (this site). This way, if you have to quickly close the main window, you will not be left looking at a blank screen.

Throughout our site, we’ve also included buttons or links labelled ‘Leave site’. Clicking on this will take you straight to Google. 

Go private

Most modern browsers have a private browsing mode, which means no information – such as the sites you’ve visited, searches you’ve done or data you’ve put about yourself – is saved anywhere. 

  • Internet Explorer:if you are using Internet Explorer 8.0 or later, click the Gear button or the Tools menu and select “InPrivate Browsing”.
  • Chrome: at the top right, click More  New Incognito Window. A new window appears. In the top corner, check for the Incognito icon.      

After visiting our website

As you surf the internet, your internet browser (for example Internet Explorer) will save certain information such as which sites you have visited, files you’ve downloaded, and images you’ve viewed.

If you are worried that someone may have access to your computer or phone, you can cover your tracks by taking a few simple precautions outlined below.

Please note: By other means, it may still be possible for someone to work out which sites you have visited. If safety is a priority we recommend that it is safest to access this site from a safe place; such as a library, Internet cafe or a friend’s house.

Deleting cookies, files and internet history

If you know what browser you are using, then skip to the relevant instructions below. If you don’t know the type of browser you are using, click Help on the toolbar at the top of the browser screen.

A drop-down menu will appear, the last entry will say About Internet Explorer, About Mozilla Firefox or something similar. The entry refers to which browser type you are using. You should then refer to the relevant instructions below.


  1. On your computer, open Chrome.
  2. At the top right, click More .
  3. Click More tools Clear browsing data.
  4. Choose a time range, like Last houror All time.
  5. Select the types of information you want to remove.
  6. Click Clear data.

Note: If you delete cookies and have sync turned on, Chrome keeps you signed into your Google Account. Your cookies will be removed from other devices and your Google Account.

Internet Explorer 6.0

  • click the Tools drop-down menu and select Internet Options
  • on the General tab under Temporary Internet Files
  • click Delete Cookies
  • click Delete Files
  • under History click Delete History
  • on the Content tab under Personal Information click AutoComplete
  • click Clear Forms and then click OK
  • click OK again to close Internet Options and save your changes

Internet Explorer 7.0 and 8.0

  • click Tools drop-down menu and select Internet Options
  • under Browsing History click Delete
  • delete browsing history by clicking each delete button as required or click the Delete All button
  • click Close and then Click OK to confirm the deletion


  • click the Tools drop-down menu and select Delete Browsing History
  • click each delete button in turn as required or click Delete All
  • click Close to confirm

Internet Explorer 9.0

  • click the “gear” icon in the top right hand corner of the screen and select Internet Options
  • under Browser History click Delete
  • Select Temporary Internet files, History, Download History, Cookies, Passwords, Form data, Paswwords and InPrivate Filtering data
  • ensure Preserve Favourites website data is not ticked
  • click on Delete to clear everything

Internet Explorer 10.0 and 11.0

  • click the Tools button on the top right hand side of the screen
  • point to Safety and then click Delete browsing history
  • click on Delete


  • click on the Firefox button and select History menu
  • click Clear recent History
  • select a time range from the drop down list
  • click Clear Now


  • click the Tools drop-down menu and select Preferences
  • click the Advanced tab and select History on the left hand menu
  • click the Clear and Empty Now buttons
  • select Cookies from the left hand menu
  • click Manage cookies
  • select any entries on the list you want to delete and click Delete
  • click Close when you have finished deleting all the entries you want to
  • click OK to close Preference

Right to complain

If you are not happy about the way in which we are processing your personal data, please contact us at You also have the right to make a complaint to the UK Information Commissioner’s Office.